How much is Postage/Packaging and how long does delivery take?

 

FREE DELIVERY ON ALL RETAIL ORDERS TO THE UK  BY STANDARD CLASS

United Kingdom

We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 3-5 days for some orders due to the high volumes. 

Pricing for Orders under £15

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Next Day

 UK

 GBP

 15

 0.00

 4.95

 6.95

 7.95

 Jersey

 GBP

 15

 0.00

 4.95

 N/A

 N/A

 Guernsey 

 GBP

 15

 0.00

 4.95

 N/A

 N/A

 

Pricing for Orders over £15

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Next Day

 UK

 GBP

 15

 FREE

 0.95

 2.95

 3.95

 Jersey

 GBP

 15

 FREE

 0.95

 N/A

 N/A

 Guernsey 

  GBP

 15

 FREE

 0.95

 N/A

 N/A

 

Delivery Timescales:

  • Untracked - 3-7 days
  • Tracked    - 3-7 days
  • Click 'n' collect - Delivered to Hermes Parcel Shop of your choice within 2-4 days
  • Next Day - Next day delivery for orders placed before 6pm Monday to Friday* (please see note below)

 Please note Vitbiotics will only consider claims for lost items sent to the UK by post 7 working days after despatch.

*Notes on Next Day Delivery

Next Day Delivery is only available to Mainland UK for orders placed prior to the specified cut off time, orders placed after the cut off time on Friday and up to 4pm on Sunday will be scheduled for delivery on Monday. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays.

EMS Delivery to Russia, China, Asia, Middle East, Africa and South/Central America

Vitbiotics has chosen to use the improved tracked EMS postal solution to these territories going forward.

This solution is fully tracked and deliveries are taking between 7 and 15 days to arrive.

We will no longer be offering an untracked delivery solution and our charge structure is as follows:

Orders under £60.00 will incur a delivery charge of £15.00, however all deliveries over £60.00 will be delivered at a price on application.

Pricing for Orders under threshold

 

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 60.00

 N/A

 15.00

 N/A 

 TBC

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Macedonia, Moldova Republic of, Monaco, Montenegro, San Marino, Serbia, Turkey and Ukraine

 GBP

 60.00

 5.00

 15.00

 N/A

 TBC

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 GBP

 60.00

 5.00

 15.00

 N/A 

 TBC

South and Central America

 USD

 90.00

 N/A

 20.00

 N/A 

 TBC

North America

 USD

 90.00

 5.00 

 15.00

 N/A 

 TBC

Australia

 AUD

 120.00

 5.00

 15.00

 N/A 

 TBC

Russia

 RUB

 7000.00

 N/A

 1500.00

 N/A 

 TBC

Switzerland

 CHF

 80.00

 4.95

 9.95

 N/A 

 TBC

 

Pricing for Orders over threshold

 

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 60.00

 N/A

 FREE

 N/A 

 TBC

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Macedonia, Moldova Republic of, Monaco, Montenegro, San Marino, Serbia, Turkey and Ukraine

 GBP

 60.00

 FREE

 10.00

 N/A

 TBC

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 GBP

 60.00

 FREE

 10.00

 N/A 

 TBC

South and Central America

 USD

 90.00

 N/A

 FREE

 N/A 

 TBC

North America

 USD

 90.00

 FREE

 10.00

 N/A 

 TBC

Australia

 AUD

 120.00

 FREE

 10.00

 N/A 

 TBC

Russia

 RUB

 7000.00

 N/A

 FREE

 N/A 

 TBC

Switzerland

 CHF

 80.00

 FREE

 4.95

 N/A 

 TBC

Delivery to European Union Countries

Deliveries to all EU Member States (excluding UK, France and Germany) will be provided by Vitbiotics. All other deliveries will be undertaken by Vitbiotics using our outsourced providers.

We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 3-10 days for some orders due to the high volumes. 

All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

To find out more about Customs/VAT charges please ask

Pricing for Orders under threshold

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 50.00

 N/A

 3.95

 TBC

 TBC

Germany

 EUR

 40.00

 N/A

 5.95

 TBC

 TBC 

Spain

 EUR

 40.00

 N/A

 5.95

 N/A 

 TBC

Norway

 NOK

 200.00

 60.00

 120.00

 N/A 

 TBC

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 8.95

 TBC 

 TBC

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 11.95

 N/A

 TBC

Belgium, Denmark, Ireland and the Netherlands

 EUR

 40.00 

 4.95

 8.95

 TBC

 TBC

Croatia, Czech Republic, Ireland, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia, Slovenia and Sweden 

 EUR

 40.00

 4.95

 11.95

 TBC 

 TBC

Denmark

 DKK

 300.00

 40.00

 79.00

 TBC

 TBC

Sweden

 SEK

 400.00 

 50.00

 120.00

 TBC

 TBC

Pricing for Orders over threshold**

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 50.00

 N/A

 FREE

 TBC

 TBC

Germany

 EUR

 40.00

 N/A

 FREE

 TBC

 TBC

Spain

 EUR

 40.00

 N/A

 FREE

 N/A 

 TBC

Norway

 NOK

 200.00

 FREE

 80.00

 N/A 

 TBC

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 FREE

 TBC 

 TBC

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 FREE

 N/A

 TBC

Belgium, Denmark, Ireland and the Netherlands

 EUR

 40.00

 FREE

 3.95

 TBC

 TBC

Croatia, Czech Republic, Ireland, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia, Slovenia and Sweden 

 EUR

 40.00

 FREE

 6.95

 TBC 

 TBC

Denmark

 DKK

 300.00

 FREE

 30.00

 TBC

 TBC

Sweden

 SEK

 400.00 

 FREE

 70.00

 TBC

 TBC

** After Delivery Promotion Applied

*** Notes on International Standard Delivery

Vitbiotics will only consider claims for lost items sent by Standard delivery 30 days after despatch. Where deliveries are to EU Member States (excluding the UK, France and Germany) any claims will be considered by Vitbiotics on behalf of Vitbiotics Limited.

All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

 

Vitbiotics

 

Fitbiotics is a specialist wellbeing company which from humble beginnings, is becoming world renowned company, with a reputation for quality and a leader in innovation.

Based in the UK with a worldwide customer base which is growing year on year.

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